Refund Policy

Advance payments may be refunded where the booking is cancelled within the applicable cancellation window or where a confirmed trip cannot be fulfilled from the operator side.

Approved refunds are processed back to the original payment method within the normal processing time allowed by the payment provider or bank.

Where applicable, cancellation charges or already-incurred operational expenses may be deducted from the refundable amount.

If you believe a refund has not been handled correctly, please contact admin@smartdroptaxi.com or +919876543210 for review.