Terms & Conditions

A booking is treated as confirmed only after a confirmation message or equivalent communication is issued with the trip details.

Quoted fares depend on the booking information provided, including pickup, destination, timing, and vehicle category.

Fare structure may include distance, time, tolls, permits, parking, allowances, or other clearly communicated trip-related charges depending on the booking type.

Any additional stops, route changes, or material trip deviations may affect final pricing and are communicated as transparently as possible.

Passengers are expected to treat drivers, staff, and vehicles respectfully. Service may be refused in situations involving unsafe, abusive, or unlawful behaviour.

While reasonable care is taken to provide safe and dependable service, liability for delays, losses, or disruptions caused by factors outside reasonable operational control is limited to the extent permitted by law.

These terms may be updated from time to time. Continued use of the service after updates are published indicates acceptance of the revised terms.

Questions about these terms can be directed to admin@smartdroptaxi.com or +919876543210.